Shop Fine Whiskey – Rare Scotch, Bourbon & Craft Spirits from World-Class Distilleries

Refund and Return Policy

We want you to shop with confidence. This policy explains how returns and refunds work for purchases made on www.aromaticwhiskey.com.

1. Return Eligibility

Return Requirements

To qualify for a return, your item must meet these standards:

  • Items must be unused and in original condition
  • Original packaging and tags must be included
  • Return must be initiated within [30] days of delivery
  • Proof of purchase (order number) is required

Non-Returnable Items

The following items cannot be returned for any reason:

  • Personalized or custom-made products
  • Digital downloads and gift cards
  • Final sale or clearance items
  • Intimate apparel (unless defective)

2. Return Process

How to Return

Please follow these steps to complete your return:

  • Email us at [email protected] for return authorization
  • Receive your RMA number and return instructions
  • Package item securely with all original materials
  • Ship to our return address using a trackable method
  • Keep your tracking information until process is complete

3. Refunds

Refund Processing

Once we receive and inspect your return:

  • Refunds are issued within 5-10 business days
  • Original payment method will be credited
  • Original shipping costs are non-refundable
  • You will receive email confirmation of your refund

4. Exchanges

If you need a different size or color:

  • Contact us within the return period
  • Exchange depends on product availability
  • Price differences will be adjusted accordingly

5. Damaged or Defective Items

If you receive a damaged, defective, or wrong item:

  • Contact us within 7 days of delivery
  • Provide photos of the issue
  • We will arrange replacement or full refund
  • We cover return shipping for defective items

6. Return Shipping

Shipping costs are handled as follows:

  • Change of mind: Customer pays return shipping
  • Our error or defective item: We provide prepaid label
  • International returns: Customer responsible for all costs

7. Store Credit

You may choose store credit instead of a refund:

  • Issued immediately upon return approval
  • No expiration date
  • Can be used for future purchases on www.aromaticwhiskey.com

8. Contact Us

For any questions about returns or refunds:

  • Email: [email protected]
  • Response time: Within 24 business hours
  • Include your order number in all communications

9. Policy Updates

We may update this policy periodically. The latest version is always available on this page.